Terms & Conditions

Effective Date: September 3, 2025 By accessing this website and/or enrolling in any program offered by Couple Up, you agree to the following terms:

Use of Website

All materials on this site are for informational and educational purposes only. You may not copy, distribute, or reuse content without our written permission.

Intellectual Property

All materials, logos, videos, slides, tools, and downloads are our property (or licensed to us) and protected by copyright law. We grant a personal, non-transferable license for your own learning only.

Coaching & Training Disclaimer

Our services (relationship/couples coaching) are not a substitute for therapy, medical, legal, or financial advice. We do not diagnose or treat conditions.

Payments, Cancellations & Refunds

Enrollment terms, including pricing, deposits, payment plans, rescheduling, and refunds are presented in your specific agreement. Unless stated otherwise, products are non-refundable. For 1:1/couples sessions, changes with less than 24 hours’ notice may be charged in full.

Privacy & Third-Party Tools

We may use third-party providers (e.g., scheduling, video, payments, assessments such as DISC). Limited personal data may be shared to deliver the service. Your use of those tools is also governed by their terms and privacy policies. See our Privacy Policy for how we collect and use data.

Confidentiality

We keep 1:1 and couples sessions confidential, except where disclosure is required by law or necessary to prevent harm.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from participation in our programs or use of this website.

Governing Law

These terms are governed by the laws of the Singapore.